When the entry has been found, right click the CN value and select Delete. In the Select or type a domain or server text box, type localhost:389Įxpand DC=vdi,dc=vmware,dc=int and select CN=ForeignSecurityPrincipals item.In the Select or type a Distinguished Name or Naming Context text box, enter DC=vdi, DC=vmware, DC=int.In the Connection Settings windows enter the following parameters: This is the SID of the user or the group that is causing the AD_USER_OR_GROUP_NOT_FOUND error and must be deleted from the ADAM database in the Connection Server.įrom the Connection Server, open the ADSI Edit tool, right click ADSI Edit and select Connect to.
Paste the previously copied string in the first field and click on the button to get the valid SID. Using your preferred browser, enter the address to access an online tool to convert a string-format security identifier (SID) into a valid, functional SID. id = UserOrGroup/Uy0xLTUtMjEtNDA1MzYwNDI1LTQxNzYwNjc5MDItMjQ5ODUxMDkyMy0yMTY4Ĭopy the value after the id = UserOrGroup/ string that indicates the string format of the user or group SID. Once the string has been found, in the log look at the following entry:Į.i. Open the last debug-xxx-xx-xx-xxxxxx.txt file and find the AD_USER_OR_GROUP_NOT_FOUND string. To troubleshoot this error, first you must take a look at the logs located in C:\ProgramData\VMware\VDM\logs. This error doesn't display current entitled users and it is due to a user or group not found in your Connection Server.īefore proceeding with the fix, it is strongly recommended to take a snapshot of the Connection Server. When you try to access the Users and Groups > Remote Access section in VMware Horizon you receive the error " AD_USER_OR_GROUP_NOT_FOUND".
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